The Design Council has recently run a design workship with the UK Department of Energy and Climate Change (DECC) to look at how to encourage the adoption of home insulation and other low-carbon home modifications.
A joint proposal How can we help people make their homes more energy efficient? (pdf) shows how user-centred design research has helped DECC understand how consumers feel about installing cavity wall insulation or lagging their loft and it shows that people feel disengaged with the overarching environmental issues.
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