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In the Hands of God: Mitigating Risk

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By Jan Chipchase, Mark Rolston and Cara Silver

Risk is an issue in every country where we run research (mostly in the form of vehicle accidents), but is elevated in Afghanistan, where there are occasional attacks, suicide bombings, and kidnappings. The challenge for the team in ascertaining risk—and developing strategies and tactics to mitigate that risk—was in looking beyond the dramatic headlines and the established and stringent security protocols for organizations that need to operate on the ground for extended periods of time, gaps in our own knowledge, and processing events on the ground as they unfold.

It is not our purpose to overstate the more adventurous aspects of this research and we recognize that there are people living and working in Afghanistan under far, far riskier conditions, not least the Afghans themselves. With that in mind we hope that some of you will find this discussion useful.

The perception of risk varies from context to context over the course of the research day. The general sense on the ground (and from Jan, who has researched in Afghanistan multiple times) was that the security situation has progressively become worse. Several of our translators reinforced this impression, saying, "2010 was the best year in recent history. Now, with the news that the United States will pull out, people have less hope. People stopped investing in the future. Construction has slowed, and families are pulling daughters out of school. Things are getting worse."

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The cornerstone of our research strategy was to maintain a low profile: with no security detail to draw attention, travelling in local taxis (rather than SUVs normally used by NGOs and contractors). Motorcycles were used on photo-shoot days where a broad swath of the cities needed to be covered and the photographer/researcher needed to get in and out at speed—with the researcher in near-to-local dress that would survive the squint test. The team avoided buildings, people, and convoys that were military or military-contractor related, when these were known (it is not always apparent). The risk from IEDs, or improvised explosive devices, was considered low because the unpredictable nature of our routes, of the use of local transport, and limited cues suggesting that foreigners were riding inside. However in today's age it is relatively trivial to look up the background, employer, job title, and salary range of an individual, assuming they are transparent about their employer, i.e. through business cards, and travelling on their own passport. Our goal was to be not particularly interesting targets.

During street research, in riskier areas where the team needed to cover a lot of ground, find and explore topics of interest for the team, we:

  • Dressed in neutral clothes that could pass as local—headscarves are a boon since it is possible to cover much of the face. No sunglasses, preferring eye contact for building trust (it helps that some locals have blue eyes, as with two members of the team).
  • Moved with intent and purpose to project knowledge of the locale.
  • Maintained a good situational awareness of what was happening on the street, the ebb and flow of movements, and worked as a team to gauge reactions to each other from bystanders.
  • Kept hands in plain sight.
  • Avoided having visible items of value.
  • Generally avoided large crowds, and situations where we would gather a crowd. The size of a crowd can escalate very rapidly.
  • On arrival in a new context, carefully targeted whom to socially engage and build rapport, both to send a signal to others in proximity that it was fine to talk and engage with the strangers, and to have a nearby voice-of-calm if later on things got a little hairy.
  • Made the most of our local guides in ascertaining the current situation.

» Kabul ProTip: If the driver meeting you at the airport is holding a name with your sign on it, it's not your driver.

This project was co-funded by the IMTFI and frog.

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