Service Designer
Mayo Clinic
Rochester, MN
The selected individuals will use human-centered and participatory methods of Design Thinking to identify unmet patient, provider and institutional needs to create new service concepts and/or business strategies. To complete projects, most of which are cross-functional in nature, the incumbents will conduct observational research, interviews and workshops; generate conceptual frameworks; formulate insights related to research data synthesis; and communicate findings/concepts to project sponsors.
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